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Pharmaceutical App Development: Essence, Functionality To Add, And Cost

Pharma app development is a win-to-win solution for both patients and pharmacy owners. Customers can effortlessly get their prescribed pills without spending time in pharmacies. At the same time, businesses can gain more loyal clients, thus, rising profits.

This post reveals all the essence of creating pharmaceutical applications: from types to must-have features and industry compliances required. You’ll also learn the costs to kick off such a medical project.

Varieties of Pharmaceutical Solutions

Before creating a custom pharma solution, you need to understand the business goals for which the application would be designed.

Apps for pharmacy networks. If you run a chain of drug stores, it can be beneficial to build your own pharma platforms to drive sales and scale the customer base.

Solutions for independent pharmacies. Such apps are also targeted at medical stores that want to promote their medications online.This way, they get an opportunity to improve patient care by interacting with consumers directly, as well acquire more leads and drive sales.

Marketplace business model. You can create a pharmacy marketplace where people can order pills from local pharmacies. Besides, drugstores will be able to list their branches within the app and raise their income.

How To Build Pharma Apps: Essential Features

Before embarking on product development, let’s identify core elements of the pharmacy business. Each pharmaceutical implies three types of stakeholders; thus, there is a need to build the entire ecosystem to make every part of the business work successfully.

  • User-facing solution. The client interface allows users to go through the list of pills that must be split into groups and place an order. Additionally, users should be allowed to upload their recipes for the pharmacists to form the order.
  • Pharmacist solution. The pharmacists should be able to review, administer, and gather data to transfer income orders to the couriers.
  • Courier solution. Carriers can look through the orders’ details and get informed about new requests.
  • Admin panel. This part of pharmaceutical platforms is available to pharmacy owners and offers many features for managing all the parties involved, including transaction administration.

Now, let’s see what functionality is required for each solution.

Patent Side Features


Before buying, clients need to sign in. Therefore, offering several sign-in options (email, phone, social media) is essential to bridge the gap between users and your service.

Search flow

Integrating a powerful search engine will allow users to quickly find required pills as well as nearby pharmacies. Your search engine should perform flawlessly. If it works too slowly, customers won’t use your platform.

Geolocation technologies

Location-based services will allow customers to identify couriers’ whereabouts. For example, you can use 3rd services like Google Location API to implement this functionality.

Order and payments

Patients can select the needed medicine and review order details to change something if required. After the order is formed, it should be paid. Software engineers can apply Paypal or Braintree to enable payments within the app.

Push notifications

By integrating push notifications, users will be able to get information about the order status. 

Pharmacist Side Functionality

Order management

Pharmacists should be provided with different management capacities (e.g., accept orders, modify their status)

Integration of pharma warehouse management software

Workers should be able to restock medications from warehouses.

Courier Side Features


Carriers should also be able to sign in to the platform to benefit from the app’s functionality. It’s also good to provide registration alternatives.


Couriers should be allowed to identify the best possible routes due to users’ whereabouts. To make full use of map integration, you can enable offline mode.

Order data

This feature allows couriers to view the details about orders: delivery address, delivery time, etc.

Admin Board


You must consider robust login possibilities to secure corporate and client data.


By incorporating analytics features, you will be able to trace different parameters, like the number of orders, revenue, and much more.

Payment management

One of the ways to monetize your pharmaceutical apps is taking charges from pharmacies or clients.

How To Build the App For Pharma Business and Succeed

Pharmaceutical app building doesn’t fundamentally diverge from any other digital solutions creation. However, it has some peculiarities related to legislative compliances and data protection.


The healthcare industry is vulnerable to cyberattacks since it processes several private data that hackers can use for self-serving purposes. Therefore, it’s critical to take at least basic protection measures to secure sensitive data:

    • Keep up with compliances and certifications. Ensure your pharma platforms adhere to industry-specific laws and regulations, such as HIPAA, GDPR, etc.
    • Use end-to-end encryption. Encrypt private information to avoid data breaches and leakage. This way, the records will be accessed via an encryption key.
    • Self-assessment. Make sure integrated security software is always upgraded and follows the latest requirements. In addition, you must self-examine the presence of vulnerabilities every time a new security system is incorporated.
  • Personal training and patient education. Specialist training is vital to prepare your team for possible malicious attacks. For instance, it contains detecting phishing emails, making regular data back-ups, using advanced passwords, etc. As for the users, they should also be familiar with data security standards and apply strong passwords and virus protection.

Compliance With Guidelines and Certifications

Your pharmaceutical platform must comply with industry regulations to be integrated into your business flow. However, there are no all-in-one legislative acts. The region your healthcare solution is made for and the kind of data it processes affect regulatory standards employed. Therefore, before initiating your own pharma solution, you must get acquainted with laws and certifications to comply with.

To give a hint, here are some laws and regulations, your pharmaceutical application must keep up to be secure: 

  • HIPAA requirements: USA
  • PIPEDA laws: Canada
  • GDPR privacy standards: Europe
  • Data Protection Act: United Kingdom

Cost To Make Pharma Apps

The average cost to build a pharmaceutical app starts from $60,000 to $180,000. The price can change depending on the product’s demand, the number of features, design complexity, APIs integration, team composition, and IT provider’s rates. If you want to cut the budget, you can outsource parma app creation to one of the outsourcing providers or augment your team with specialists to fill the talent gap. Apart from decreased app development price, the best thing about project outsourcing is that you can find app developers with specific skills and expertise to deliver a secure medical solution. As for software creation hourly rates, it differs from country to country, starting from $100-$150 per hour in the USA, to $50-$70/hourly in Central/Northern Europe, and $25-$35 per hour in India.

Wrapping Up

Pharmaceutical app development is a tricky process, requiring a lot of preparation steps, from working with target users to regulatory compliance and preparing a list of functionality. However, knowing the basics of creating pharma software solutions will get you prepared before appealing to a selected IT service provider.




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